Educational content only. Not medical, psychological, or health services. Portland, Oregon.

Privacy Policy

Last updated:

1. Information We Collect

We collect information you provide directly, such as when you contact us via the form on our website. This may include your name, email address, and message content.

We also automatically collect certain technical information through cookies and analytics services, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support
  • Improve and maintain our website
  • Analyze site usage through Google Analytics
  • Send you updates about our programs (with your consent)

3. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

  • Consent: You've explicitly agreed to receive communications or we've obtained consent for analytics
  • Legitimate Interest: We have a legitimate business interest in improving our services and understanding site usage
  • Contractual Necessity: Processing is necessary to fulfill your requests

4. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Google Analytics (for site analytics)
  • Google Ads (for conversion tracking, if you consent to marketing cookies)
  • Our email service provider (for communications you've opted into)

5. Data Protection

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no transmission over the internet is completely secure.

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your data (right to be forgotten)
  • Portability: Request your data in a portable format
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent for marketing communications anytime

To exercise these rights, contact us at info@glowscrub.world.

7. Cookies and Tracking

We use cookies to enhance your experience. You can control cookie preferences through our cookie settings banner on the website. We use:

  • Strictly Necessary Cookies: Required for site function and security
  • Analytics Cookies: Google Analytics to understand site usage
  • Marketing Cookies: Google Ads for conversion tracking and remarketing

8. International Data Transfers

Your data may be transferred to, stored in, and processed in countries other than your country of residence, including the United States. These countries may have data protection laws different from your home country. By using our site, you consent to such transfers.

9. Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we've collected such information, we will delete it promptly.

10. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, or as required by law. Typically, we retain contact form submissions for one year.

11. Third-Party Services

Google Analytics: Tracks site usage. Google's privacy policy applies: https://policies.google.com/privacy

Google Ads: Conversion tracking and remarketing. Governed by Google's privacy policy.

Google Maps API: Displays our location map. Google processes location data per their privacy policy.

12. Changes to This Policy

We may update this policy periodically. The date at the top indicates the last update. Continued use of our site constitutes your acceptance of changes.

13. Contact Us

For privacy questions or to exercise your rights:

Glowscrub
2847 NE Martin Luther King Jr Blvd
Portland, OR 97212
USA
info@glowscrub.world
+1-503-847-2156